Information We Collect
We may collect information that you voluntarily provide, including:
- First and last name
- Home or service address
- Email address
- Telephone number
- Preferred method of contact
- Information about your property or pest problem
- Appointment and service information
- Communications you send to us
- Payment and billing information when necessary
We may also automatically collect limited technical information when you visit our website, such as your device type, browser type, IP address, referring website, and how you interact with our website.
How We Use Your Information
We may use your information to:
- Respond to questions and quote requests
- Contact you about requested pest-control, rodent-control, bat-control, or wildlife-control services
- Schedule and provide services
- Send appointment reminders, estimates, invoices, and service-related updates
- Provide customer support
- Improve our website, advertising, and services
- Maintain business records
- Prevent fraud and protect our business
- Comply with legal and regulatory requirements
Facebook and Instagram Lead Forms
If you submit information through a Facebook or Instagram advertisement or lead form, Meta may provide that information to Drop Dead Pest Solutions. We use it to respond to your request, provide an estimate, and communicate with you about our services.
Information collected through Meta platforms may also be subject to Meta’s own privacy policies and terms.
Calls and Text Messages
If you provide your telephone number, you agree that Drop Dead Pest Solutions may call or text you regarding your inquiry, estimate, appointment, or service.
Consent to receive marketing text messages is not required to purchase our services. Message and data rates may apply. Message frequency may vary. You may opt out of marketing text messages at any time by replying STOP. Reply HELP for assistance or contact us using the information below.
We do not sell or share telephone numbers or text-message consent information with third parties for their own marketing purposes.
Cookies and Analytics
Our website may use cookies and similar technologies to analyze website traffic, remember preferences, improve performance, and measure advertising results. You may adjust your browser settings to limit or block cookies, although some website features may not function properly afterward.
How We Share Information
We do not sell your personal information.
We may share necessary information with trusted service providers that help us operate our business, such as website hosting, customer-management, scheduling, payment-processing, communication, analytics, and advertising providers. These providers may only use the information as necessary to perform services on our behalf.
We may also disclose information when required by law, to respond to a valid legal request, to protect our rights or safety, or as part of a merger, sale, or transfer of the business.
Data Security and Retention
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
We retain personal information only as long as reasonably necessary to provide services, maintain required business records, resolve disputes, enforce agreements, and meet legal obligations.
Your Choices and Rights
You may contact us to:
- Request access to the personal information we maintain about you
- Ask us to correct inaccurate information
- Request deletion of your information, subject to legal and business-record requirements
- Unsubscribe from marketing communications
- Ask questions about how your information is used
To stop receiving promotional emails, use the unsubscribe instructions in the email or contact us directly. Service-related communications may still be sent when necessary to complete requested services.
Children’s Privacy
Our services and website are intended for adults seeking property services. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.
Third-Party Websites
Our website may include links to third-party websites. We are not responsible for the privacy practices, security, or content of those websites. Please review their privacy policies before submitting personal information.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Continued use of our website or services after an update indicates acceptance of the revised policy.
Contact Us
If you have questions or requests concerning this Privacy Policy, contact:
Drop Dead Pest Solutions LLC
417 Higgins Drive
Evansville, WI 53536
Phone: (608) 293-1768
Email: dropdeadpests@gmail.com
Website: https://ddpestsolutions.com